Back office services

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Back office services

Back office services
Outsourcing the burden of your tedious administrative and accountancy work will free up your valuable workforce and allow them to focus on your core competencies. We deliver cost-effective, high-quality back office support services and can take care of your administrative and clerical work and help you to streamline your procedures.
We specialise in delivering the back office services that are inherent in the recruitment process, from CV formatting and processing, through to job posting, reference chasing, CRB checks and timesheet processing. Our flexible service delivery models let you outsource as much, or as little, as you like from simple job posting to a fully managed recruitment project.
back offices services

Our back office service offering
CV formatting
It is very important that the CV clearly reflects all the required skill set and strengths of the candidate. Our CV specialists can edit the candidates’ CVs according to your specified format and make sure that they reflect the specific job requirements, increasing the chance of closing the vacancy.
CV processing
When advertising vacancies, it is very important to consistently monitor the response of the prospective candidates. However, consistent monitoring and CV processing can be daunting tasks; our experts with specific industry experience can monitor the response, sift through all the CVs received and then shortlist the appropriate CVs for further processing.
Vacancy monitoring
We have the ability to monitor, analyse and report on the vacancies that our clients and other companies have posted on various job portals. With a better understanding of the overall market, our clients have a clear idea about the current hiring needs of a niche market in which they specialise and an advantage over their competitors. This can help with planning and prioritising.
Job posting
Leave your frustrating and time consuming job posting activities to us; our research team is trained to create candidate-orientated advertisements and post them on the various job boards, user groups and your CRM. All you need to do is provide us with the relevant information and we will take care of the rest. Our researchers can constantly analyse your job postings and repost your positions before they expire in order to get the optimum candidate response throughout.
Reference chasing/pre-employment screening
Carrying out a reference check is one of the most important but arduous tasks in the recruitment process. Our team of trained professionals has in-depth knowledge of various industries and can help you with background checks and validation of the candidate’s employment history, the duration of their employment, their role and past performance in their previous employment in order to eliminate the risk of wrongful hiring.
Timesheets and payroll process
We all know this is the most cumbersome part of your business which ties up your time and money and holds you in an administrative headlock. So whether you need us to process timesheets or run a fully managed payroll, we’ve got this covered. Let us streamline your core back office functions of timesheet and expense processing, billing, payroll, contract management and reporting. Our highly skilled and dedicated payroll specialists will take care of the entire timesheet process and help you reduce your cost of operations and make a positive impact on your bottom line.
Market research and survey
Our capabilities include sophisticated, high-end research and industry surveys – be it vacancies or products e.g. recruitment CRM systems. Since 2004, we have been operating in the recruitment industry and are established as an expert in carrying out in-depth research and providing insight through competitor intelligence.
DBS checks (formerly CRB checks)
We can help recruitment agencies with Disclosure and Barring Service (DBS) (formerly Criminal Record Checks) follow up with candidates to ensure these are processed quickly and do not hold up their placement.
COBs (Confirmation of Bookings)
It’s very important to have a mutual agreement confirmed when hiring candidates. After the availability check, our consultants communicate with the suitable candidates to ratify the commitment for their booking and their availability on the agreed timescale.

Benefits at a glance

Improved quality
Our experienced team of professionals helps you to improve your service delivery and client retention.
Faster turnaround
Responsive, flexible and consistent process delivery that helps you to provide your clients with an improved service.
Reduce costs
Highly experienced dedicated resources that concentrate on your recruiting process to dramatically reduce operational costs.
Swiftness and expertise
A dedicated resource with industry specific experience that delivers swiftly and with improved quality output so you can provide client satisfaction.
Scalable recruiting capacity
A recruitment plan customized to your specifications with the flexibility to up- and down-scale to meet your requirements and manage expenditure.
Maintained focus on core business
Reduce the time spent on the recruitment functions to allow your employees to focus on core processes to drive business.
Kate Markova, Director of Strategy, Anglo Technical Recruitment
“It has been a pleasure working with QX Ltd and we have been very impressed with the professionalism, efficiency and overall value for money the company has delivered.”
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